Get in Touch With Us

Got a question about something you read on Non Gamstop Casinos, spotted an error, or want to suggest a brand we should be looking at? This page covers how to reach us, what kind of messages we welcome, and what happens once you send one over.

How to Get in Touch

The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific casino, bonus term, or page on the site, it helps to mention the exact page or offer you mean — this lets us look into it properly rather than guessing what you're referring to.

What We Can Help With

Readers write to us about a range of things related to casinos not on Gamstop and the wider non-UK casino market. Common topics include:

  • Questions about a listed casino — for example, how we rated a specific site not on Gamstop, or whether a welcome offer we mention is still current.
  • Corrections — bonus terms, spin counts and welcome packages change often at operators like Betmica, Kikibet or Rivo, so if something looks out of date, tell us and we'll check it.
  • Questions about self-exclusion or GAMSTOP — if you're weighing up whether to gamble at a site outside the UK's self-exclusion scheme, we're happy to point you towards general information, though we can't give personal financial or gambling advice.
  • Suggestions for coverage — if there's a casino, payment method or topic you'd like us to review, let us know.
  • Partnership or business enquiries — if you represent an operator or affiliate and want to discuss working with us, please explain who you are and what you have in mind.

A Word on Objectivity

Some of the casinos featured on this site pay us commission when a reader signs up through a link here. That relationship never decides how a brand is ranked or reviewed — our ratings for operators such as Betninja, WinnerIsland, Zombillion and the rest are based on the same criteria across the board. If you ever think a review reads as biased, tell us — that feedback is genuinely useful.

Before You Write In

A few things are worth checking first, since they cover the questions we get asked most:

  • General guidance on how casinos not on Gamstop work, how they're regulated, and how to compare them sits on our main casinos page — worth a look before you ask about a specific brand.
  • Bonus terms (wagering requirements, minimum deposits, game restrictions) sit with each individual operator, so for exact figures we'd point you to the casino's own terms page as well as our review.
  • We can't access, close or manage anyone's casino account on their behalf — that has to go through the operator directly, or through GAMSTOP if it relates to a UK self-exclusion.

What Happens After You Send a Message

Every email is read by a person, not a bot. We aim to reply within two working days, though this can stretch slightly if we're mid-review on several casinos at once. If your message needs input from someone else on the team — for example a factual query about a specific bonus — we'll come back once we've verified it rather than sending a quick but unconfirmed answer.

We rely on reader feedback to keep our reviews, ratings and comparisons accurate, so however small the query, it's worth sending. Thanks for taking the time to read this far, and we look forward to hearing from you.